Frequently Asked Questions

Book a free consultation. We will have a conversation about what you need, give you honest advice on whether we can help, and if it makes sense we will put together a proposal. No hard sell, no obligation.

No. We are based in Paignton but work with clients across the UK. Most of our communication happens via Teams or Zoom. For video production we travel to you, and for everything else location does not matter.

Depends on the project. A simple website can be live within two weeks. Social media management can start within days. Larger projects like full rebrands or video campaigns take longer to plan properly. We will give you a realistic timeline upfront.

That depends on the project, but typically:

• Access to your existing accounts (website, social media, Google Analytics)
• Your logo and brand assets if you have them
• Content and images for websites (or we can create these)
• Time for feedback and approvals

You will have a main point of contact, usually Joe or James depending on the project. Behind them is the full team: designers, videographers, developers and specialists. You are not passed around between account managers who do not know your business.

We are happy to work alongside existing suppliers or take over completely. If you are unhappy with your current agency, we can audit what they have been doing and give you an honest assessment of whether switching makes sense.

It depends on what you need. Here are some starting points:

• Social media management: from £300 per month
• Website design and build: from £1,299 (or £49 per month)
• SEO: from £500 per month
• Video production: from £500 per day
• TV advertising production: from £500 (airtime from £3,000)
• Outsourced marketing department: from £1,500 per month

Every project is different. Book a consultation and we will give you a clear quote.

Yes. Our pay-monthly website packages spread the cost over time. For larger projects we can discuss staged payments. We are flexible and would rather find a solution that works than lose a good client over cashflow.

No. We quote for the work agreed. If the scope changes, we will discuss additional costs before proceeding. You will never get a surprise invoice.

Not usually. Most of our retainer services run on a rolling monthly basis with reasonable notice periods. We would rather keep clients because we deliver results than because they are locked in.

Everything we agree upfront. For social media that might be a set number of posts, stories and engagement hours. For SEO it includes technical work, content and reporting. We scope it clearly so you know exactly what you are paying for.

We are not the cheapest and we are not trying to be. We are also not London prices. You get senior people doing the work, not juniors learning on your account. If you have been quoted elsewhere, we are happy to explain what you are getting for your money.

The full range of digital marketing and content production:

• Website design and development
• SEO (search engine optimisation)
• Social media management
• Paid advertising (Google, Facebook, Instagram, LinkedIn)
• Video and film production
• Drone filming
• TV advertising (Sky AdSmart)
• Brand design and graphics
• Animation
• AI and business automation
• Outsourced marketing department

Yes. We have deep experience in:

• Motorsport: We are the marketing partner for BTCC driver Mikey Doble and work with teams across touring cars, single seaters and drifting.
• Automotive: Car dealerships, motorhome specialists, classic car restorers.
• Energy: EV charging, battery storage, solar, grid infrastructure.
• Tourism and hospitality: Hotels, restaurants, visitor attractions.

We also work with businesses across many other sectors. If you are not sure whether we are a good fit, just ask.

Yes. We inherit WordPress, Wix and Joomla sites regularly. We will assess the current state, recommend what needs fixing, and either improve what you have or rebuild if that makes more sense.

Both. A website build is typically a one-off project. Social media management is usually a retainer. Video production can be either. We will recommend what makes sense for your situation.

We can handle it all. That is the point of our Outsourced Marketing Department service. One agency, one relationship, one invoice. No coordination headaches between your web agency, your social agency and your video production company.

Primarily Duda for business websites because it is fast, flexible and easy for you to manage. We also work with WordPress, Shopify and custom builds depending on your needs. We will recommend the right platform for your situation, not just the one we prefer.

Depends on the service:

• Paid advertising: Results can start within days once campaigns are live.
• Social media: Engagement improvements within weeks, meaningful audience growth over months.
• SEO: Typically three to six months to see significant ranking improvements. Anyone promising faster results is probably lying.
• Websites: Immediate impact on credibility, conversion improvements measurable within weeks.

We do not guarantee specific rankings or follower counts because we cannot control Google or social media algorithms. What we guarantee is that we will do the work properly, report honestly, and if something is not working we will tell you and change approach.

Monthly reports that focus on what matters to your business. Not 20 pages of graphs you will never read. Clear summaries of what we did, what happened, and what we are doing next. We report on leads and sales, not just vanity metrics.

Yes. A few highlights:

• Mikey Doble (BTCC Driver): 539% increase in engagement, 857% increase in impressions, 1 million+ views on race weekend content.
• The Chippy Paignton: Grew weekly turnover from £1,000 to £5,000 through social media.
• ZPN Energy: Full rebrand and marketing support for a company that secured a £300 million contract.

Check out our case studies for more detail, or ask and we will share examples relevant to your industry.

Tell us. We would rather know and fix it than have you quietly frustrated. If something is not right, we will make it right. If we genuinely cannot deliver what you need, we will be honest about that too.

A few things:

• We are honest. If something will not work, we will tell you before you waste money on it.
• We do the work. Senior people on your account, not juniors learning on your budget.
• We measure what matters. Leads and sales, not likes and impressions.
• We actually care. Your success is our success. We are not here to invoice you and disappear.

But honestly, the best way to find out is to have a conversation.